690 Privacy Policy: Protecting Your Information
690 is fully committed to protecting the privacy and personal data security of every user in Malaysia. This policy explains how we collect, use, and safeguard your information.
Information We Collect
When you register or use the 690 platform, we collect several categories of information to provide you with a safe and seamless experience. Here are the types of information we collect:
Account Information: Full name, email address, phone number, date of birth, and other identifying information you provide during registration. This information is required to create and manage your account on the 690 platform.
Payment Information: Transaction details in Malaysian Ringgit (MYR), including payment methods used, deposit and withdrawal amounts, and transaction records. Full card numbers or bank account details are never stored directly on 690's servers — they are processed through licensed, secure third-party payment processors.
Device & Browser Information: IP address, device type, operating system, browser type, screen resolution, and other technical data automatically transmitted when you access the platform. This information is used to identify and resolve technical issues and improve platform performance.
Usage Data: In-platform activity records including games played, bets placed, session duration, pages visited, and interaction patterns. This data helps us understand how users engage with the platform and continuously improve the overall user experience.
- Account & identity information
- Payment details in MYR
- Device and browser data
- Activity and usage data
- Cookies and session tracking
- General location information (state)
How This Information Is Used
690 uses the information collected solely for legitimate purposes necessary to operate the platform's services. We will not use your data for any other purpose without your consent.
Creating, verifying, and managing user accounts, including the identity verification process required for platform compliance.
Securely processing MYR deposits, withdrawals, and payments, including detecting and preventing financial fraud.
Providing accurate technical assistance and customer support by referencing your account records and transaction history.
Analysing aggregated usage data to improve platform performance, enhance the interface, and introduce new features.
Detecting suspicious activity, preventing fraud, and meeting applicable legal compliance requirements.
Sending important account notices, policy updates, and transaction information to your registered email address.
Cookies & Session Tracking
The 690 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. Cookies are small text files stored in your browser when you visit the platform.
Essential Cookies: Required for core platform functions such as maintaining login sessions, remembering language preferences, and ensuring session security. These cookies cannot be disabled without affecting platform functionality.
Performance Cookies: Collecting information on how you use the platform, such as the most frequently visited pages and time spent. This data is used in aggregate form and does not identify individuals.
You can manage your cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some features on the 690 platform.
Sharing Information with Third Parties
690 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, we may share information in the following limited circumstances:
- Payment Processors: Transaction information is shared with licensed payment processors to facilitate the secure processing of MYR deposits and withdrawals.
- Legal Compliance: We may disclose information when required by law, court order, or a valid request from the relevant authorities.
- Security Protection: Information may be shared with authorities where there is a serious threat to the safety of users or the platform.
- Technical Service Providers: Technical infrastructure providers that help operate the platform may have limited access to data for technical purposes only, subject to strict confidentiality agreements.
User Rights & How to Contact Us
As a 690 platform user, you have the following rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal information we hold about you. Access requests can be submitted via our support email and will be processed within thirty (30) business days.
Right to Rectification: If the information we hold is inaccurate or outdated, you have the right to request a correction. You may also update basic personal details such as your phone number and email address directly through your account settings.
Right to Erasure: Under certain circumstances, you may request that your personal data be deleted from our systems. Such requests are subject to record-keeping requirements mandated by law and 690's platform terms.
Policy Updates: 690 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via email or an in-platform notice. Continued use of the platform following any changes constitutes acceptance of the updated policy.
For any enquiries about this privacy policy or to submit a data-related request, please contact the 690 support team at: [email protected]. We will endeavour to respond to all enquiries within a reasonable timeframe. You may also refer to our FAQ page for additional information on how we handle user data.
- Access to your personal data
- Correction of inaccurate information
- Deletion of data under certain circumstances
- Objection to certain types of processing
- Complaints to the relevant authorities
Email: [email protected]
Response time: within 30 business days
Other Questions About Your Privacy?
Your security and privacy are our top priority at 690. Check our FAQ page for quick answers, or create an account to enjoy a safe platform today.